McDonald's in Birmingham Fined Over Mouse Infestation
A Birmingham McDonald's was fined thousands for continuing to serve unsafe food despite a mouse infestation. Environmental health officers found dead baby mice and droppings in food prep areas.
Category : Council Services
Virgin Media O2 Accounts Locked for Weeks
Virgin Media O2 customers report accounts locked for weeks over 'security reasons,' with poor support. Some have been locked out for months.
Luna Springs Licence Suspended 28 Days After Stabbing
Digbeth nightclub Luna Springs has its licence suspended for 28 days after a double stabbing at a day rave. The venue cannot operate pending a full review, jeopardizing events like a Villa fan park.
DWP Confirms PIP Review Period Changes for Millions
The DWP has confirmed new PIP standard review periods will be four or six years, affecting millions of claimants. Changes aim to provide longer awards for stable conditions.
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Santander and NatWest Closing 17 Branches: Full List
Santander and NatWest are shutting 17 branches this week, affecting thousands of customers. See the full list of closures and reasons behind the move.
Council Tax Fully Covered For Some State Pensioners
State pensioners receiving Pension Credit Guarantee may get full Council Tax reduction. Age UK confirms eligibility depends on income and savings.
HMRC State Pension Tax Error Hits 1.7 Million
HMRC has admitted a state pension tax error affecting nearly 1.7 million claimants. The mistake involves incorrect pre-population of self-assessment returns, leading to potential overpayment of tax.
DWP Faces Backlash Over 'Multiple Wife' Benefits Rule
The DWP is under fire after a Telegraph column highlighted a rule allowing benefits claims for multiple wives, sparking widespread criticism and calls for reform.
DWP stops benefits for 350,000 over UC deadline
Over 350,000 people have lost benefits after failing to apply for Universal Credit within a three-month deadline amid the ongoing welfare overhaul.
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800,000 UK Households Owed Council Tax Refunds Totalling £141M
UK taxpayers are owed around £141 million in council tax overpayments. Learn if you are eligible for a refund and how to claim.
HMRC Warns Parents of Teenagers on Child Benefit
HMRC urges parents with teenagers to update Child Benefit claims to avoid payment stoppage when children turn 16 or continue education.
DWP Fraud Crackdown: Funds Taken from Bank Accounts
The DWP introduces new powers to combat benefit fraud, including direct fund seizures from bank accounts and expanded information requests, affecting Universal Credit, ESA, and Pension Credit.
DWP and HMRC Payments Change for May Bank Holiday: Full List
DWP and HMRC payments due on Monday, May 25 will be paid early on Friday, May 22 due to the bank holiday. Affected benefits include State Pension, Universal Credit, PIP, and more.
Weapon Arrest Leads to £1m Illicit Tobacco Factory
A weapon arrest in Birmingham led to a £1m illicit tobacco factory discovery. Operation Fearless, praised in Parliament, marks one year with over 300 arrests and reduced crime.
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£40 Rule Now in Force for Major UK Energy Suppliers
Energy suppliers must fix faulty smart meters within 90 days or face fines. Customers can claim £40 compensation for delays.
Parties Vow to End Birmingham Bin Strike
Every party hoping to run Birmingham City Council pledges to end the 17-month bin strike. Labour, Reform UK, Greens, Conservatives, Lib Dems, and Independents outline their plans.
HMRC Two-Week Warning on Tax Repayment Delays
HMRC warns taxpayers that refunds may take up to two weeks to appear in bank accounts after being issued. Learn how to track your payment.
37 Lloyds Banks to Close Across UK Next Month
Lloyds Banking Group has announced the closure of 37 branches in June 2026, including four in Birmingham. The full list of affected sites has been revealed.
Nationwide Updates on Five-Day Rule for Account Changes
Nationwide Building Society clarifies that new FlexAccounts may take up to five working days to appear in the app, and provides guidance for customers facing delays.
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Halifax Credit Card Refund: How to Transfer to Current Account
Halifax has clarified how credit card refunds are processed, addressing a customer query about moving refunds to current accounts.
Lloyds Bank Responds to Angry Customers Over Account Limits
Lloyds Bank addresses customer frustrations on social media after a client threatened to take their business elsewhere due to withdrawal limits without a card.
DWP Confirms £965 Payment for State Pensioners in May
DWP announces state pensioners will receive an unexpected £965 payment in May due to bank holiday changes. Payment dates adjusted for May 25 holiday.
Nationwide's Big Announcement: Energy Efficient Rents Benefit Thousands
Nationwide announces that energy efficient buy-to-let properties in the North of England command higher prices and rents, with most landlords recouping costs within five years.
Mammogram Age Lowering Petition Hits 106,000 Signatures
A petition calling for NHS England to lower the breast cancer screening age from 50 to 40 and offer annual mammograms has reached 106,212 signatures, triggering a parliamentary debate.
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Birmingham Gunman Jailed 16 Years for Shooting Teen
Lamar Anderson, 22, was sentenced to 16 years for shooting a 15-year-old boy in the back. The victim was mistaken for a rival. Anderson's own fatherless childhood repeats as he now faces prison, leaving his young son without a father.
Poundstretcher stores at risk without restructure plan
Poundstretcher, with nearly 300 stores nationwide including in the West Midlands, faces administration if a restructuring plan to reduce rents is not approved by creditors.
Birmingham Mobile Tip Truck Locations Next Week Released
Birmingham City Council has released the schedule for its mobile tip trucks from May 8-14. Residents can dispose of household and garden waste for free at various locations across the city.
Walsall Council Fined £34k for Minimum Wage Error
Walsall Council has been fined £34,082 for underpaying 36 staff, including apprentices and lunchtime supervisors, a total of £21,890.67 in minimum wages.
DWP Positive Rule Change for Universal Credit, PIP, Carer's Allowance
DWP announces positive rule changes for Universal Credit, PIP, and Carer's Allowance. Benefits increased in April, and a two-child benefit cap restriction is removed from May.
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DWP Benefit Households Could Get Council Tax Slashed to £0
Over 2 million low-income households on DWP benefits may be missing out on council tax support that could reduce bills to £0. Experts urge separate application.
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