Solihull pub reminds customers about good manners
The Greenwood pub in Chelmsley Wood issued a polite social media notice about customer behaviour, stressing that good manners, not shouting, ensures quicker service. Read the full story.
Category : Search result: customer loyalty
Toby Carvery customers furious over 'worst Santa ever'
Families slam Toby Carvery's 'morning of magic' Santa breakfast event as a major letdown, citing a grumpy Santa and lack of festive cheer. Read the full story of the disappointing £10.99 experience.
Halifax clarifies refund rules after £112 ATM error
Halifax has explained its refund process after a customer in Guatemala was left £112 out of pocket from a failed ATM withdrawal. Learn how to dispute a transaction.
Lidl customer rages as staff 'won't use manned till'
A Lidl shopper in Farnborough was left furious after claiming staff directed him to self-service. The supermarket has apologised and launched an internal review.
Morrisons urges More Card customers to check accounts
Morrisons warns customers to check for unclaimed 'More Card Fiver' vouchers before points expire, with nearly £30 million worth sitting unused. Act now to save on Christmas shopping.
Greggs price rise prompts staff advice on complaints
Greggs confirms small price increases due to inflation, with frontline staff given guidance on handling customer complaints. Find out which items are affected.
Virgin Media O2 opens new Manchester city centre office
Virgin Media O2 has moved 1,100 staff to a new 'marquee' Manchester HQ. The telecoms giant says the city centre location boosts recruitment and hybrid working is here to stay. Read more.
PayPal's new debit card offers 1% cashback to UK users
PayPal launches a free debit card with 1% cashback, challenging rivals like Amex. Nearly 30 million UK customers can join the new PayPal+ loyalty programme. Sign up now!
Widower's Virgin Media account transfer nightmare
A grieving widower details his three-month struggle to transfer his late wife's Virgin Media account, facing repeated calls and paying double. Read his full story.
Lloyds Bank on customer 'thank you' payments
Lloyds Bank has addressed customer demands for cash rewards, following Nationwide's £600m payout. Read its full response and how it compares.
Sainsbury's Bank Closes, NatWest Takes Over 1.8M Accounts
Sainsbury's Bank is closing all accounts by December's end, moving 1.8 million customers to NatWest. Find out what this means for your savings, loans, and digital banking access.
Sainsbury's Bank Accounts Close in December as NatWest Takes Over
NatWest is finalising its acquisition of Sainsbury's Bank, moving 1.8 million customers by December. Find out what account holders need to do next.
Loyalty Points Reform for Baby Formula Announced
Parents can now use supermarket loyalty points to buy baby formula, a reform announced by PM Keir Starmer that could save families up to £500. Learn how this change tackles high costs.
Octopus Energy Hits Record 90% Customer Satisfaction
Octopus Energy achieves a record-breaking 90% customer satisfaction rating in the latest Ofgem survey, far exceeding the national average. Discover why they lead the market.
Supermarket loyalty card changes for December revealed
Major UK supermarkets are updating their loyalty programmes this December with festive bonuses, double points, and daily rewards. Discover how to maximise your Christmas shop.
Vodafone, EE, Three, O2 Face £1.1bn Loyalty Penalty Claim
Millions of UK mobile customers could receive up to £104 per contract in a massive £1.1bn class action lawsuit against Vodafone, EE, Three and O2 over alleged loyalty penalties. Find out if you're eligible.
Sainsbury's Nectar Card Rolls Out on Deliveroo
Sainsbury's loyalty scheme integrates with Deliveroo, letting 24 million Nectar members earn points on grocery orders. A strategic move for savvy Christmas shoppers.
Sainsbury's Bank closes all accounts, moves customers to NatWest
Sainsbury's Bank is closing all remaining customer accounts on Monday, completing its transfer to NatWest. Find out what this means for your banking.
Sky customers get £290 refunds as service ends
Sky is refunding customers up to £290 after discontinuing its Sky Live service. Find out if you're eligible and how the refund process works without any action required.
Sky Live axed: Customers to receive refunds up to £290
Sky is refunding customers up to £290 after discontinuing its Sky Live service. The interactive TV feature will shut down permanently on December 4, 2025.
B&M Christmas 'panic' as shoppers 'act like animals'
A shopper witnessed 'disgusting' scenes of panic and staff abuse at a busy B&M store. Discover the shocking details and why retail workers deserve more respect.
Leon scraps Roast Rewards coffee subscription scheme
Leon discontinues its £25 monthly Roast Rewards coffee subscription after less than two years, sparking customer backlash and boycott threats.
TSB Ranked Worst UK Bank in Which? Study
Which? reveals TSB as the UK's worst high street bank with a 67% customer score. Virgin Money, Santander, and Halifax also rank poorly. Discover if it's time to switch banks.
Tesco's 'Evergreen' Christmas Trees Spark 'Woke' Fury
Tesco faces customer outrage and boycott calls after renaming its Christmas trees as 'evergreen trees'. Shoppers slam the 'woke' move. Read the full story.
Retail Expert's Crucial Black Friday Preparation Tip
Retail specialist Emma Collins reveals why creating a shopping list and joining loyalty schemes now is essential for maximising your Black Friday savings. Get ready for the sales!
Nationwide offers free 24/7 mental health text support
Nationwide Building Society partners with Shout to provide immediate, confidential mental health support via text. Text 'NATION' to 85258 for free, 24/7 help. No one has to face a crisis alone.
Sainsbury's Recalls Chicken Products Over Allergy Risk
Sainsbury's has urgently recalled two chicken products due to undeclared allergens. Customers are warned not to consume the items and to return them for a full refund.
PayPal's New Loyalty Scheme & Debit Card Launch
PayPal introduces its PayPal-plus loyalty programme and a new debit card for UK customers. Earn points on purchases and unlock exclusive perks. Sign up now via the app!
Octopus Energy £42 National Trust Deal Returns
Octopus Energy warns customers to act before November 21 to claim an £8 National Trust family pass, saving over £42. Discover how to get this limited-time loyalty perk.
Morrisons £50 rule for £20 Christmas bonus
Morrisons launches 'Merry More Points' offer. Spend £50 weekly to earn £20 in points for Christmas shopping. Activate now until Dec 14.
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