HMRC Urges Action as One Million Taxpayers Owed £453 Each in Unclaimed Refunds
HM Revenue and Customs (HMRC) has issued a stark warning that approximately one million taxpayers are missing out on unclaimed tax refunds, with the average amount owed standing at around £453 per person. The tax authority has clarified that these funds will not be paid out automatically, urging individuals to proactively check their eligibility and submit a claim.
Why Refunds Are Not Automatic
While HMRC conducts an end-of-year PAYE reconciliation after each tax year (running from 6 April to 5 April), many refunds now require taxpayers to actively claim them through their Personal Tax Account. This shift means that even if HMRC identifies an overpayment during its review, you may not receive a refund without taking direct action.
Typically, if HMRC's records indicate you have overpaid tax, they will issue a P800 tax calculation. This document outlines whether you have overpaid or underpaid, but it does not guarantee an automatic payout. Common situations where refunds are not issued automatically include changes in employment, multiple income sources, or adjustments to tax codes.
How to Claim Your Refund
Taxpayers are advised to log into their Personal Tax Account online to check for any owed refunds and initiate a claim. HMRC emphasizes that this process is straightforward but requires individual initiative, as many people overlook checking their tax status, leading to unclaimed money.
Lucy Pike, HMRC’s Chief Security Officer, stated: “Millions of people file a tax return each year, and it’s crucial to stay on top of potential refunds. However, we also see scammers mimicking HMRC to exploit unsuspecting victims.”
Rising Scam Threats Amid Cost of Living Crisis
In conjunction with the refund alert, HMRC has issued a warning about increasing scams and frauds targeting taxpayers. Fraudsters are taking advantage of the ongoing Cost of Living crisis, using emails, text messages, and phone calls that appear to be from HMRC to steal personal information.
Pike urged vigilance: “If any communications seem suspicious—don’t click on links or share personal details. Report it directly to HMRC to protect yourself from these malicious attempts.” Taxpayers are reminded that HMRC will never ask for sensitive information via unsolicited messages.
This situation highlights the importance of regular tax checks and cybersecurity awareness, ensuring that rightful refunds are claimed while avoiding falling prey to scams.



