TSB Ranked Worst UK Bank in Which? Study
Which? reveals TSB as the UK's worst high street bank with a 67% customer score. Virgin Money, Santander, and Halifax also rank poorly. Discover if it's time to switch banks.
Category : Search result: customer service excellence
Tesco's 'Evergreen' Christmas Trees Spark 'Woke' Fury
Tesco faces customer outrage and boycott calls after renaming its Christmas trees as 'evergreen trees'. Shoppers slam the 'woke' move. Read the full story.
Couple trapped by £7,500 flat service charge
A Surrey couple say a soaring service charge has left them trapped, unable to sell their flat and expand their family. Discover their story and the management's response.
Motorway fuel mistake costing drivers daily
Experts warn drivers are wasting money by refuelling at motorway services. Discover how to avoid expensive petrol prices and save on fuel costs.
Billy Connolly's rare appearance at Florida film festival
Comedy legend Sir Billy Connolly made a rare public appearance at a Florida film festival, speaking about his Parkinson's disease while receiving an artistic excellence award. Read the moving tribute from friends.
West Midlands Ambulance Delays Worst in UK
West Midlands Ambulance Service faces the UK's worst hospital handover delays, losing 41,000 hours in October alone. Discover the impact on patients and the call for an independent review.
Two injured in Walsall head-on crash during storm
Two men were hospitalised after a serious head-on collision on Hall Lane in Pelsall as Storm Claudia brought dangerous driving conditions to the West Midlands.
Penarth RNLI volunteer honoured for 20+ years service
Sally Livsey-Davies receives a long service award from Penarth RNLI for over two decades of dedicated fundraising. Discover how her efforts supported lifesaving work.
Man dies in Birmingham city centre medical emergency
A man has tragically died on Corporation Street in Birmingham city centre. West Midlands Ambulance Service confirms despite advanced life support, he was pronounced dead at the scene. Join BirminghamLive for breaking news.
Briton Ferry Park Group Wins King's Award for Volunteers
The Friends of Jersey Park in Briton Ferry receive the King's Award for Voluntary Service, the MBE for volunteer groups. Discover how their community work earned this highest honour.
8 Merseyside groups receive King's Award for Voluntary Service
Eight Merseyside voluntary organisations have received The King's Award for Voluntary Service, the highest honour for volunteer groups. Discover the inspiring winners and learn how to nominate for 2026.
MyBag Charity Wins King's Award for Voluntary Service
MyBag Charity from Nottingham receives the King's Award for Voluntary Service 2025 for supporting children entering foster care. Discover how you can help their vital work.
Santander offers £200 cash bonus for switching banks
Santander launches a new £200 cash incentive for customers switching their current account. The Edge account also offers monthly cashback and a linked 6% saver.
King Charles honours West Midlands volunteer heroes
King Charles has honoured six community volunteer groups in Birmingham and Wolverhampton with the prestigious Award for Voluntary Service. Discover the inspiring stories behind these local heroes.
Nationwide offers free 24/7 mental health text support
Nationwide Building Society partners with Shout to provide immediate, confidential mental health support via text. Text 'NATION' to 85258 for free, 24/7 help. No one has to face a crisis alone.
Cornwall Pride receives King's Award for Voluntary Service
Cornwall Pride receives the King's Award for Voluntary Service, the UK's highest honour for volunteer groups, recognising 17 years of championing LGBTQ+ equality.
Christmas Carol Service at Wells Cathedral for Charity
Join Age UK Somerset's free Christmas Carol Service at Wells Cathedral on Dec 10. Featuring carols, readings, and the Taunton Deane Male Voice Choir. Donations support local older people.
Derby volunteer's Great Wall trek for Air Ambulance
Shamim Khan from Derby completes a 3300m ascent trek along China's Great Wall, raising vital funds for The Air Ambulance Service. Support her heroic challenge today.
Sainsbury's Recalls Chicken Products Over Allergy Risk
Sainsbury's has urgently recalled two chicken products due to undeclared allergens. Customers are warned not to consume the items and to return them for a full refund.
18,000 NHS jobs cut in major health service shake-up
Major NHS England restructuring sees 18,000 staff facing redundancy as health service merges with Department of Health. Voluntary redundancy scheme explained.
Royal Mail's Saturday Second-Class Post Update
Royal Mail's Saturday second-class delivery pilot is underway. Get the latest on the service changes, Ofcom's £21 million fine, and what it means for you.
Royal Mail delays Saturday post changes to 2026
Royal Mail postpones major service overhaul, delaying the end of Saturday second-class deliveries until 2026. Find out why and the impact on your mail.
Six injured in Shropshire bus and car crash
Emergency services rushed to the A4117 in Cleobury Mortimer after a bus and car collision. Three people were taken to hospital. Read the latest updates.
Royal Mail Saturday Letter Delivery Change Delayed
Royal Mail postpones scrapping Saturday second-class letters to 2026. Find out what this means for your post and the reasons behind the delay.
18,000 NHS jobs cut in major England health shake-up
Major NHS restructuring will eliminate 18,000 roles across England as ministers aim to reduce bureaucracy. Unions warn of disruption to patient services and loss of vital expertise.
Dover's 4,000 Poppy Tribute for Remembrance Day
MP Mike Tapp witnesses Dover's powerful Remembrance display of 4,000 handmade poppies and a deeply moving community service. Discover how the town came together in respect.
Man dies after bin lorry crashes into building
A man in his 60s has died after a refuse lorry collided with a building in Leominster. Two other men were airlifted to hospital with serious injuries. Emergency services remain on scene.
Care Home Staff Celebrated at Lincolnshire Awards
The Orders of St John Care Trust celebrated its inspirational Lincolnshire employees and volunteers at the 2025 Trust Recognition Awards. Discover the winners and their stories.
Final 3 Weeks for Bassetlaw Garden Waste Service
Bassetlaw District Council announces final garden waste collections from November 17-28. Over 15,000 residents recycled 4,059 tonnes this year. Renew for 2025 from December 1.
Birmingham flat fire battled by over a dozen crews
More than a dozen firefighters tackled a flat blaze on Old Walsall Road in Hamstead overnight. No injuries were reported. Get the latest Birmingham news.
Page 2 of 4