O2 apologises after telling abuse victim to meet ex for transfer
O2 has apologised after an anonymous customer said the firm insisted she meet her abusive ex-partner in person to remove his phone from her family account.
Category : GP Surgeries
NHS self-referral for back, knee and joint pain care
Patients in England can now self-refer to community musculoskeletal (MSK) services without a GP referral, covering conditions like back pain, arthritis and sciatica. The NHS initiative allows direct online referral forms, bypassing doctor appointments and
Woman claims NHS dismissed miscarriage symptoms
Jodie Evans, 22, from Wolverhampton, says doctors told her bleeding was normal and she could wait five weeks for a scan, before she paid for a private scan that revealed her baby had died.
Deferred Pensioners Excluded from Labour Tax Break
State pensioners who defer their payments will be excluded from Labour's tax waiver, potentially losing hundreds annually, warns LCP.
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DWP names 24 gastro conditions that could qualify for PIP
The DWP has confirmed 24 gastrointestinal conditions that may qualify for Personal Independence Payment, with 40,458 active claims. Enhanced daily living and mobility rates could total £748 monthly.
Reform's DWP PIP cuts plan shields some for 3 years
Reform UK's Treasury spokesperson Robert Jenrick confirmed plans to cut DWP benefits, protecting existing non-mental-health PIP claimants from reassessment for three years, with a new PIP/HSA for severe cases.
£300 Winter Fuel Payment for pre-1946 pensioners
State pensioners born before September 28, 1946, can get £300 Winter Fuel Payment from DWP. Letters arrive in October or November. Amount depends on birth date and circumstances.
Birmingham Pizza Shop Fined £4k Over Allergen Training
A Birmingham pizza shop has been fined £4,000 after workers failed to describe allergen ingredients in menu items, prompting a council investigation and enforcement action.
Silica Worktop Ban: MOSH Stonex Faces HSE Enforcement
MOSH Stonex in Birmingham faces HSE enforcement over silica dust risks, following new regulations banning engineered stone worktops. The company must comply with strict safety measures or face closure.
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Burnham and Healey to tax pensioners with private pots
Labour's plan to exempt state pension-only retirees from income tax will help only 1 in 18 pensioners; most with private pensions will still face tax from next year.
Birmingham GP Surgeries Top National Patient Satisfaction Survey
Queslett Medical Centre and Dr Kulshrestha Summerfield Family Practice achieved 97% patient approval in the 2026 GP Patient Survey, among the best in the UK.
Brits Skip Dentist: 1 in 3 Avoid Regular Checkups
A new survey reveals 1 in 3 Brits skip dentist checkups, risking oral health. Experts warn of rising decay and gum disease.
YO! Sushi Birmingham Fails Hygiene Inspection
YO! Sushi at Birmingham Selfridges was told to improve its food hygiene after scoring 2 (improvement necessary) on June 24, making it one of only two failing branches.
Birmingham GP surgery overwhelmed by toothache calls
West Heath Surgery in Birmingham has seen a surge in dental appointment requests this summer. GPs can't treat dental issues, so patients are urged to contact dentists or NHS 111 instead.
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Birmingham GP Surgeries Top Patient Satisfaction Survey
Two Birmingham GP surgeries in Great Barr and Winson Green achieved 97% patient approval in the 2026 GP Patient Survey, ranking among the best in the country.
DWP Confirms New Benefit Debt Powers from October
DWP confirms new powers from October 2026 to recover benefit overpayments, including driving bans and bank deductions, under the PAFER Act.
Milk Recalled Over Antibiotic Allergy Risk
Graham's Family Dairy semi-skimmed milk sold at Tesco, Asda, and Morrisons is urgently recalled due to veterinary medicine traces, including penicillin, posing an allergy risk.
Birmingham GP Surgeries Top UK Patient Satisfaction
Two Birmingham GP surgeries, Queslett Medical Centre and Dr Kulshrestha Summerfield Family Practice, scored 97% patient approval, ranking among the best in the UK in the 2026 GP Patient Survey.
West Bromwich GP surgery among worst in England survey
Clifton Medical Centre in West Bromwich ranked among the lowest-rated GP surgeries in England, with only 39% of patients rating it good or very good in the 2026 GP Patient Survey.
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2026 GP Patient Survey: West Midlands Surgeries Rated (20.07.2026)
The 2026 GP Patient Survey reveals top-rated surgeries like Queslett Medical Centre at 97% approval, while Naseby Medical Centre struggles with only 40% satisfaction across the West Midlands.
2026 GP Patient Survey: West Midlands Surgeries Rated
The 2026 GP Patient Survey reveals which West Midlands surgeries are rated best and worst by patients. Naseby Medical Centre and Clifton Medical Centre score low, while Queslett Medical Centre and Dr Kulshrestha Family Practice top the list with 97% appro
Birmingham GP Surgery Suspended Over Safety Fears
Naseby Medical Centre in Saltley ranked as one of England's worst GP surgeries in the 2026 patient survey, with only 38% rating it good or very good. CQC suspended its registration over serious safety and care failings.
Best 20 Midlands GP Surgeries in 2026 Patient Survey
Queslett Medical Centre and Dr Kulshrestha Family Practice top the 2026 GP Patient Survey in the West Midlands, with 97% of patients rating them good or very good.
Mum-of-four dies after heart disease mistaken for panic attacks
Parmajit Gill, 50, from Wednesbury, died after her heart disease was misdiagnosed as panic attacks. Her family raised over £2,500 for her funeral.
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HMRC Sends 370k Letters to Pensioner Women Over Underpayments
HMRC has sent over 370,000 letters, primarily to women, urging them to check for state pension underpayments due to missing Home Responsibilities Protection credits between 1978 and 2010.
20 Worst GP Surgeries in West Midlands Named
Naseby Medical Centre in Saltley and Clifton Lane Medical Centre in West Bromwich are among the worst in England, with only 38% and 39% patient satisfaction, according to the 2026 GP Patient Survey.
NHS Confirms Three-Week Notice for Appointments from July
The NHS has confirmed that from July, patients will receive at least three weeks' notice for all new planned medical appointments, aiming to improve communication and patient experience.
Stockport NHS Gets Realistic Training Manikin 'Manny'
Stockport NHS Charity funds a new high-fidelity manikin named Manny for paediatric training at Stepping Hill Hospital, enhancing clinical skills and teamworking.
Councillor urges NHS rethink on urgent treatment centre plans
NHS Birmingham and Solihull proposes closing several urgent treatment centres, sparking concerns from councillors about increased travel times and health inequalities.
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Mum has skull removed after doctor sends her home with paracetamol
Delores Bart, 56, suffered a catastrophic brain bleed after being sent home with paracetamol; now unable to speak or move right side, cared for by son Leon.
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